Terms and Conditions
A NON REFUNDABLE Deposit as nominated is required to secure your booking date and time. Unless special arrangements have been made to secure this booking your deposit or your payment needs to be received by our office by the due date : Payments may be made by Credit card, Cheque, Money Order, Deposit or Cash : We will process first opportunity : Credit card payments will incur a surcharge of 3 %. There are no Credit Card facilities in the Limousines: Any outstanding balance is due and payable in cash to the Chauffeur at the time of pick up : Payments to the Chauffeur may be made by cash only : Payments by cheque are not accepted on the event date and must be received by our office not less than 7 Days prior to Event Date : Be aware that responsible consumption of alcohol in limousines is legal : Drinks are BYO : Champagne, White Wines or Beer No Red Wine : Under age drinking is not permitted : School Balls no Alcohol permitted : Any intending passengers exceeding the seating capacity of the limousine booked will not be carried No Exceptions : As with any motor vehicle the law requires seat belts to be used : Be aware that the Limousine will be scheduled for other bookings before and after your times and therefore mat be available for extended finish times : If your booking exceeds the allocated time and the Limousine can be rescheduled a cash payment of $60.00 per 15 minutes of extra time will be payable in advance to the chauffeur : Any claims for damages, personal hardship or any liability claims etc. are limited to any amount paid i.e. money back : We reserve the right to refuse entry to any person who appears to be ill or in a condition that may soil the Limousine: We reserve the right to refuse entry to any person who’s behavior is obnoxious or anti social. Charges will apply for extraordinary cleaning based on the hourly rate : Any damages to the Limousine or any cleaning charges caused by the occupants of the Limousine will be the responsibility of the Hirer : If a Limousine becomes unavailable for any reason we reserve the right to substitute the Limousine with another suitable Limousine. By paying the deposit you agree to these terms.
Privacy Statement :
The type of information we collect will depend on the purpose for which it is collected. It may be limited to contact details or it may include more detailed information where a client relationship exists (eg. credit card details, if a client chooses to use our e-commerce facilities
Use of Personal Information:
We use personal information only for the primary purpose for which it is collected. That may include supplying our services or responding to an individual’s request. Depending on the purpose for which we have collected personal information, we may store some of the information in our client relationship management system. Some or all of this information may be available to chauffeurs and authorised staff of Lakes Limousines for use in accordance with this policy. Internally, we have controls and procedures in place to ensure that personal information provided to us remains confidential. All of our staff are trained in privacy and are bound by strict duties of confidentiality to the business and its clients
Disclosure of Personal Information:
We do not sell or trade personal information, or allow 3rd parties to use that personal information for their own purposes
Privacy on Our Web Site:
We do not collate or collect any personal information via our web site.
Security of Personal Information:
Lakes Limousines aims to achieve industry best practice in the security of personal information which it holds. It is our policy to destroy personal information once there is no longer a legal or business need for us to retain it
Effect of Policy:
This policy does not form a contract between an individual and Lakes Limousines. The policy may also be subject to change. Whenever you need to refer to this policy you should contact us, or check our Web site, for the most up to date version.